Saturday, June 9, 2007

Lunch, who do you think you are?

The other day I got a request to transfer some medications back to our pharmacy from one of those $4.00 generic places. Every time we transfer scripts out to this place I know they will be back. The other pharmacy is simply too inconvenient for most of our customers to get to. Anyway, I digress.

This was a good customer of ours. By good, I mean they got a lot of stuff from us. They transferred a bunch of generics over there, but left some other medications here with us. He instructed us to not inform this other pharmacy about his Part D plan so they would be sure to give him the $4.00 price. Don't get me started about that. That has all kind of legal ramifications...a topic for another blog post.

Anyway, the patient tells me that he won't go there any more because when he went there last time, the pharmacy was closed for lunch. He said something to the effect of "Who do they think they are, closing for 30 minutes for lunch?"

Me: "Well, we're all humans and deserve to be able to eat something and turn our brains off for a few minutes during a 12 to 14 hour shift...and the pharmacy laws in this state entitle us to it."

PartD Man: "I didn't say that they didn't. If your going to eat, you need another pharmacist or technician there to keep things going."

Hmm. Wish I would tape record my conversations...imagine how useful that would be. Anyway, I don't know why I took this so far...our pharmacy doesn't close for lunch, I can usually eat while I work.

Me: "You kinda did say that. Anyway, you think your drugs are expensive now? Try adding another 6 figure salary to the payroll and see what happens. Plus, it's illegal for prescriptions to leave the pharmacy while a pharmacist is not physically present in the pharmacy."

PartD Man: "I worked for a company that operated 24/7".

I love when people throw in totally irrelevant facts into an argument. It's so cute.

Me: "Wow. You worked 24 hours straight, for 7 days without a break? That's impressive."

Anyway, at this point we both realized the argument was moot since my pharmacy doesn't close for lunch....though maybe next time I see him coming I'll put up the 'Back in 30 minutes" sign.

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